Privacy Policy

Last Updated: [06/2026]

Introduction

Welcome to the website of Dr. Ahmed Massad CardioCare.

We are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, contact us, or use our services.

By accessing or using this website, you agree to the practices described in this Privacy Policy.

Information We Collect

We may collect certain information when you interact with our website, including:

Personal Information

Information you voluntarily provide, such as:

• Full name
• Email address
• Phone number
• Appointment requests
• Information submitted through contact forms
• Any additional information you choose to provide

Technical Information

When you visit our website, certain information may be collected automatically, including:

• IP address
• Browser type
• Device information
• Operating system
• Pages visited
• Date and time of access
• Website usage statistics

How We Use Your Information

We may use the information we collect for the following purposes:

• To respond to inquiries and requests
• To schedule and manage appointments
• To provide information about our medical services
• To improve website functionality and user experience
• To communicate important updates
• To maintain website security
• To comply with legal and regulatory obligations

Medical Information

Any information submitted through this website is treated with confidentiality.

However, communication through website forms or email should not be considered a substitute for professional medical consultations, diagnosis, or treatment.

Patients should avoid submitting highly sensitive medical information through unsecured online forms.

Cookies and Tracking Technologies

Our website may use cookies and similar technologies to enhance user experience and analyze website performance.

Cookies help us:

• Understand visitor behavior
• Improve website functionality
• Optimize website performance
• Enhance user experience

You may choose to disable cookies through your browser settings, although some website features may not function properly.

Third-Party Services

Our website may utilize third-party services, including:

• Google Maps
• Website analytics tools
• Appointment booking systems
• Contact form providers
• Hosting services

These third-party providers may collect information according to their own privacy policies.

We encourage users to review the privacy policies of any third-party services they interact with through our website.

Data Protection

We implement reasonable technical and organizational measures to protect personal information against:

• Unauthorized access
• Disclosure
• Alteration
• Loss
• Misuse

While we strive to protect your information, no method of online transmission or electronic storage can be guaranteed to be completely secure.

Data Retention

We retain personal information only for as long as necessary to:

• Fulfill the purposes outlined in this Privacy Policy
• Manage appointments and inquiries
• Comply with legal obligations
• Resolve disputes and enforce agreements

Your Rights

Depending on applicable laws and regulations, you may have the right to:

• Access your personal information
• Request correction of inaccurate information
• Request deletion of personal information
• Object to certain uses of your information
• Request information about how your data is processed

To exercise any of these rights, please contact us using the information provided below.

Children’s Privacy

This website is not intended to knowingly collect personal information from children without parental or guardian consent.

If you believe that a child has provided personal information through our website, please contact us so appropriate action can be taken.

External Links

Our website may contain links to external websites for informational purposes.

We are not responsible for the privacy practices, content, or security of third-party websites.

Users should review the privacy policies of any external websites they visit.

Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time.

Any changes will be posted on this page along with an updated revision date.

We encourage users to review this Privacy Policy periodically.

Contact Us

If you have any questions regarding this Privacy Policy or the way your information is handled, please contact us:

Dr. Ahmed Massad CardioCare

Location: Al Khobar, Eastern Province, Saudi Arabia

Phone: +966 59 841 0665

Email: [Ahmad.Mosaad.cts@gmail.com]